Terms and Conditions
Last updated: September 19, 2025

Welcome to Trang Nova (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website and services, including purchases, subscriptions, and access to our online courses. By using our website, you agree to be bound by these Terms.

1. Accounts
To access certain features, including courses, you must create an account.

You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

You agree to provide accurate and current information when creating your account.

You must not share your login details or allow others to use your account.

2. Purchases
All prices are listed in [AUD] unless otherwise specified.

Payment must be received in full before access to products or services is provided.

You agree to provide accurate billing and payment information when making a purchase.

3. Subscriptions
Some services are offered on a subscription basis with recurring payments.

By subscribing, you authorise us to charge your chosen payment method on a recurring basis until you cancel.

You may cancel your subscription at any time via your account settings. Access will continue until the end of the billing period already paid.

If a subscription payment fails, we may suspend access until payment is successful.

We reserve the right to adjust subscription fees with reasonable notice.

4. Refunds & Cancellations
Refunds are not provided for a change of mind.

For digital products and services, refunds will only be issued as required under Australian Consumer Law (e.g. if the product is faulty, not as described, or fails to meet consumer guarantees).

Subscription cancellations take effect at the end of the current billing cycle. Partial refunds are not provided unless required by law.

5. Course Access & Availability
We aim to provide continuous access to our courses but do not guarantee uninterrupted service.

We may update, modify, or remove content at our discretion.

We are not liable for disruptions caused by technical issues beyond our reasonable control.

6. Intellectual Property
All course materials, videos, text, graphics, logos, and resources are owned by Trang Nova.

You are granted a limited, non-transferable licence for personal, non-commercial use.

You may not reproduce, distribute, or share our materials without written permission.

7. User Responsibilities
You agree not to:

Share or resell your account access.

Use our services for unlawful or unauthorised purposes.

Post or share content that infringes the rights of others (if applicable).

8. Disclaimers
Our courses and services are for educational purposes only.

We do not guarantee business, financial, or personal results. Your outcomes depend on your own application of the material.

Nothing in our courses should be taken as professional legal, financial, or medical advice.

9. Termination
We may suspend or terminate your account if you breach these Terms, fail to make payments, or misuse our services.

You may terminate your account at any time via your account settings or by contacting us.

10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages from your use of our services.

Nothing in these Terms excludes or limits your rights under Australian Consumer Law.

11. Governing Law
These Terms are governed by the laws of Victoria, Australia

Any disputes will be subject to the exclusive jurisdiction of the courts in that location.

12. Changes to Terms
We may update these Terms at any time. Changes take effect immediately upon posting on our website.

13. Contact Us
If you have questions about these Terms, contact us at:
Trang Nova
trang@trangnova.com