“Being fluent in a language doesn’t mean you’re being understood.”
And that’s exactly where this workshop comes in.
Speak clearly
across cultures
In global teams, articulation, rhythm and cultural differences all affect how a message is received.
Especially when your team is:
→ Working with international clients and offshore teams
→ Sharing ideas and speaking up in meetings
→ Giving feedback, disagreeing, or saying no
→ Asking questions when something isn’t clear
You don’t need to change their accent, or who they are
What happens is good intentions can then sound rude, or politeness comes across as nervousness.
The good news:
In this interactive session, Trang will show your team:
How to communicate clearly, adapt to different communication styles, and build stronger working relationships across cultures.
How cultural differences shape everyday workplace communication, and voice and articulation techniques to be understood easily.
They’ll practise to check understanding and give feedback respectfully across cultures, with live practice and direct feedback from Trang.
If I, a second-generation Vietnamese immigrant whose English was her second language, can now travel internationally each year for communication skills training, your team can, too, speak with confidence and clarity.
Communicating clearly is a skill, and just like any skill, it can be learned and mastered by anyone, not just those to whom it comes naturally.
Articulation
Enunciating all the sounds of the English language clearly and precisely, so there is no question what is being said
Rhythm
The English language follows a rhythm that doesn't exist in other languages. Following this rhythm is what makes communication sound natural, not forced
Stress
Knowing which part of a word to stress is the difference between being understood, or being asked "Pardon" for the third time.
Culture
Understanding slang, cultural norms around direct-ness, how to give feedback or say no determines relationships internally as well as with clients.
How is this workshop delivered?
The main focus of every session is interaction, so your team leaves ready to use what they learn:
→ In person or virtual: in-person delivery is recommended for the strongest results, with a virtual option for remote or distributed teams
→ Full-day or half-day: the complete training is a full-day, 6.5-hour workshop, or a half-day covers the foundational edition
→ Techniques you can use instantly: new skills your team can apply in their very next conversation
→ Built around interaction: live demonstrations on stage, group breakout sessions and personalised feedback for improvement
What's included?
- Groups of up to 30 participants.
- Workbooks for each team member.
- Full-day (6.5 hours) or half-day option that covers the foundational edition of the content
- In-person or virtual delivery.
- Live practice with feedback for improvement.
